Services
Client Success
Technology alone doesn’t drive growth. Post-acute organizations trust PlayMaker Health to educate, empower, and advance strategic growth priorities so they can focus on delivering exceptional care. Client Success is at the center of every engagement.

Dedicated Client Success Manager
- Single point of contact
- Periodic account reviews
- Best practice utilization

Client Support
- Experienced support team
- Phone, email and live chat
- Available M-F 8am-7pm CT

Help Center
- Self-help video tutorials
- Quickstart guides
- Available 24/7

Ongoing Education
- Free training webinars
- Industry expert webinars
- Resource library

Discovery
- Review business process and logic
- Analyze EMR data and define integration rules
- Align workflow with best practices

Project Management
- Dedicated project manager
- Coordination of resources to drive process
- Regular and consistent communication

EMR Integration
- Deep and broad EMR experience
- Best practice integrations
- Custom integrations

Training
- Experienced educators
- Online and in-person training
- Custom training programs

Remote Administration
- Outsourced PlayMaker administration
- Examples include: territory management, EMR data integrity monitoring, and account ownership maintenance

Custom Reporting
- Regular and ad hoc analysis and reporting
- Custom market data analytics
- Sales activity trending

Optimization Consulting
- Personalized optimization planning by expert consultants
- Examples include: data and integration tune-ups, user adoption, and workflow optimization

Growth Consulting
- Industry-leading sales and growth consultants
- Custom strategic sales assessments
- Advanced sales training and interim sales leadership
Contact Us
Accelerate Sales Performance | Expand Referral Networks | Diversify Service Lines